Privacy Statement

Last updated: 19-12-2025

 

Principles

 

  1. The terms used in this privacy statement that are defined in the General Data Protection Regulation (GDPR) have the meanings assigned to them under the GDPR.
  2. We use personal data only for the purposes described in this privacy statement (legal basis). This is lawful and transparent.
  3. We explain our privacy policy in clear, straightforward language and do not hide information. We are also clear about what data we process and how we do so. It is specific and clear.
  4. We only process personal data that we actually need. This is data minimisation.
  5. We’re happy to work with you to ensure that the data we process is always accurate and up to date. This is known as data accuracy.
  6. We do not retain data longer than necessary to achieve the purposes for which it was collected. This is known as the retention period.
  7. We never share personal data with other parties, inside or outside the EU, without a valid reason. We also ensure that personal data is properly secured through numerous technical and organisational measures. When we share your personal data with third parties, we state this explicitly. PRO-TEX Workwear
    only shares your personal data with third parties with your consent, when necessary to perform the agreement or to comply with any legal obligation. We enter into data processing agreements with parties that process your data on our behalf to ensure the same level of security and confidentiality. PRO-TEX Workwear
    remains responsible for this processing. This is essential for the integrity and security of the data.

Personal data we process

Below is an overview of the personal data we process by category, including the purposes, legal bases and retention periods. We also indicate who we share your data with for each category.

Customer data


Personal data and purposes:

  1. Personal details (first name, last name, address, postcode, town/city, country)For the performance of the contract, invoicing, identification, maintaining the customer relationship and carrying out direct marketing activities.
  2. Contact and additional personal data (email address, phone number, gender) To communicate with you, address you correctly, provide support, notify you of changes to products/services and carry out direct marketing activities.
  3. Payment details (bank account number, VAT number) To process your payment and apply the reverse charge for VAT if your company is based outside

Legal basis for processing: Necessary for the performance of the contract ( click here for more information ). Carrying out direct marketing activities (we send you offers for similar products or services, or tips about the products or services you have purchased) is based on “legitimate interest” ( click here for more information ).

Retention period: Up to one month after the end of the contract ( click here for more information ). We retain your invoices for the statutory retention period.

Who do we share your data with: With us and our supplier Tranemo.

Visitor data

PRO-TEX Workwear
uses cookies. A cookie is a small text file that is stored in your computer, tablet or smartphone browser when you first visit this . You can change your cookie preferences by following these instructions. In addition to cookies, this contains one or more web forms that process personal data.

Functional cookies


Personal data and purposes: PRO-TEX Workwear
uses cookies solely for functionality. These ensure that the website works properly and that, for example, your choices and preferences are remembered.

Legal basis for processing: Legitimate interest ( click here for more information ).

Retention period: 1 year

Who we share your data with: We are the only ones who receive this data.

Cookie settings


Personal data and purposes: When you visit this , we process your (anonymised*) IP address in our statistics to understand how our works and to improve it. * = For this processing, we anonymise your IP address before it is processed by the Google Analytics statistics software; it is therefore no longer personal data.

Legal basis for processing: Legitimate interest ( click here for more information ).

Retention period: We have set the maximum retention period for Google Analytics cookies to 26 months.

Who we share your data with: Us and Google. We have configured Google Analytics cookies in a privacy-friendly way, in accordance with the “Guidelines for privacy-friendly configuration of Google Analytics” provided by the Dutch Data Protection Authority. For Google Analytics cookies, this means that PRO-TEX Workwear
i) we have entered into a data processing agreement with Google, ii) the last octet of your IP address is masked, iii) data sharing is disabled so Google cannot use the personal data collected for its own purposes (Google may only use it for technical support), and iv) no other Google services are used in combination with Google unless otherwise stated in the “Marketing & tracking cookies” section. For more information, read Google’s privacy policy , as well as the specific Google Analytics privacy policy.

Marketing & tracking cookies


Personal data and purposes: When you visit this website, we and third parties use technologies (including cookies that record your IP address) to recognise you:

  1. to tailor our promotions and content to your interests (personalisation);
  2. to display your embedded content, such as videos (* Vimeo and/or YouTube );
  3. to display your social media sharing options and widgets (* Facebook , Twitter , LinkedIn , Google+ , Pinterest and others);
  4. to show you interesting offers on advertising networks ( Facebook , Twitter , LinkedIn , Google , etc.).

* = You can submit your privacy preferences via the websites of these parties. Click the links in the list above to view the privacy policy of the relevant party.

Legal basis for processing: Your consent ( click here for more information ). On your first visit to our  we informed you about these cookies via our cookie notification:


This website uses functional and analytics cookies to provide the best possible user experience. Please also note: PRO-TEX Workwear
and third parties place marketing and tracking cookies to recognise you. See our privacy statement for more information. By closing this notice or continuing to use our website, we understand that you consent to this. You can change your cookie preferences by following these instructions.

You can withdraw your consent by following these instructions.

Retention period: As long as we have your consent.

Who we share your data with: Third-party cookies are also placed via our . The privacy and cookie policies of the relevant parties apply to their use of cookies. If you disclose your data to other third parties or on other websites, different rules may apply to their use or disclosure of the information you have provided. We therefore encourage you to read the privacy and cookie policies of all external parties to whom you provide information. Please note that their policies may change regularly. PRO-TEX Workwear
has no influence over this. Where applicable, we have entered into a data processing agreement with a party, for example when sharing your personal data in connection with an advertising campaign.


Web forms


Personal data and purposes: You can contact us, for example, using a web form. Each web form has one clear purpose. If a form has an additional purpose (for example, signing up for the newsletter), we will ask for your additional consent. By submitting the form, you give us permission to process the personal data requested. We mainly use your name and address details, telephone number and email address for this purpose.

 

Legal basis for processing: Consent given by filling in the form or ticking the box to consent to an additional purpose ( click here for more information ). You can withdraw your consent by submitting this through the relevant web form or by sending an email to info@pro-tex.nl.

 

Retention period: We retain the data until we are sure you are satisfied with our response. If the contact results in an order, we retain the data until no later than one month after the contract ends ( click here for more information ). We retain your invoices for the statutory retention period.

 

Who we share your data with: Us and GraagGoedOnline.nl B.V., our online provider. We have entered into a data processing agreement with GraagGoedOnline.nl B.V. ( click here for more information ).


Special and/or sensitive personal data we process

Our  and/or service does not intend to collect data about visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents are involved in their children's online activities to prevent data about children being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@pro-tex.nl , and we will remove this information.


Automated decision-making

PRO-TEX Workwear
does not make decisions about matters that may have (significant) consequences for individuals based on automated processing. This concerns decisions made by computer programs or systems without a human (for example, an employee of PRO-TEX Workwear ) being involved.


View, amend or delete your data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by  PRO-TEX Workwear
and you have the right to data portability. This means you can submit a request asking us to send the personal data we hold about you in a computer file to you or another organisation of your choice.

 

You can send a request to access, correct, delete or transfer your personal data, or to withdraw your consent or object to the processing of your personal data, to info@pro-tex.nl. To make sure the access request was submitted by you, please include a copy of your ID. Black out your photo, MRZ (machine-readable zone, the strip of numbers at the bottom of your passport), passport number and citizen service number (BSN) on this copy. This is to protect your privacy.

 

We will respond to your request as soon as possible and within four weeks. PRO-TEX Workwear
We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. If you have a complaint about how we or our processors handle your personal data, we ask that you contact us first so we can see whether we can resolve or address the issue to your satisfaction. If we cannot reach a resolution, you can always submit a complaint to the supervisory authority.


How we protect personal data

PRO-TEX Workwear
takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you think your data is not properly secured or there are signs of misuse, please contact us at info@pro-tex.nl.

 

Both we and our suppliers (processors) will make every effort to take appropriate technical and organisational measures to protect personal data. We do not guarantee that security will be effective under all circumstances. We will make every effort to ensure that security meets a level that is reasonable given the state of the art, the sensitivity of the Personal Data and the costs involved in implementing security measures.


Changes to this privacy notice

PRO-TEX Workwear
reserves the right to make changes to this privacy statement. Any changes will be published on this . Please check this privacy statement regularly to stay informed of any changes. The latest version is shown in the 'Last modified' section. If you continue to use our  after the latest change, this means that you acknowledge and approve these changes to this privacy statement and agree to the change(s).